Reporting to the Senior Manager Business Offering, The Manager EBU Segment is Responsible for the implementation of the strategy for the development of products and services (through design, launch and follow-up) in the EBU segments, in order to increase the revenue generated and contribute to the achievement of the company's objectives.

Responsibilities

- Contribute to the definition of the strategy for his/her area of responsibility within his/her department in order to achieve the objectives set

- Ensure the effective implementation of this strategy through resource allocation, decision making, framework definition, business planning and team support Leadership and Personnel Management

- Recruit, on-board and manage teams in accordance with applicable legislation and internal human resources processes.

- Adopt an open communication approach with staff and implement change initiatives where necessary

- Clearly define roles, responsibilities and individual performance objectives for each team member

- Determine performance indicators and provide regular feedback to teams through performance review programmes (IPF conversation)

- Define and implement a training plan to develop the skills of its teams 

- Manage team performance in accordance with the HR process and applicable legislation.

- Actively participate in leadership team activities and develop the leadership skills of its teams

- Develop good working relationships with internal/external clients and suppliers, fostering a partnership approach in line with the Group's codes of ethics and good governance

The ideal profile will hold BAC +4/5 Business School, Engineering, Telecoms or equivalent 

Bilingual English/French, with experience in the following fields:

- 5 years experience in the implementation of marketing services/customer value propositions, including ICT

- A minimum 2 years experience in managing a team under direct responsibility 

- A minimum 2  years experience in project management

Skills

- Define and drive the implementation of the Value Proposition of new products/services in a B2B market, according to the defined strategy

- Know how to conduct market analyses, from segmentations to planning the launch of new products/services in interaction with other stakeholders

- Know how to innovate and anticipate (in relation to market orientations, anticipating customer expectations)

- Ability to define relevant services/products addressing market needs (design, value proposition, customer experience)

- Ability to monitor the launch of services/products (correction, continuous improvement, Time To Market)

- Manage a new product launch, existing service improvement, new promotion project with all stakeholders

- Coordinate the activity of several different interlocutors

- Work with external partners

- Know how to write a technical-commercial proposal (Business Case, Specifications)

- Know how to communicate/present documents in a legible, understandable, argued and attractive way

- Work in a cross-functional, matrix-type organisation

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Behavioural Qualities

- Innovation

- Demonstrate leadership:

- Be able to unite and lead a team towards the achievement of collective objectives

- Demonstrate tenacity, adaptability and reactivity (be able to challenge yourself and adapt to a highly changing environment)

- Be able to stand back and gain perspective on the problems encountered

- To be a creative and proactive thinker

- Work independently

- Strategy

- Conceptual thinking

- Culture and change management 

- Result, service and customer satisfaction oriented

- Problem-solving oriented

- Encourages continuous improvement and innovation

- Fosters a cooperative working environment and team development

- Organisational agility